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Cancellation & Refund Policy 

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Last updated on 01-12-2024 19:08:00
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Thank you for choosing SHIRRR Luxury Fashion Pvt. Ltd.. Our goal is to provide exceptional service and premium luxury fashion products. Please carefully review our policies before placing an order.

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1. No Refunds, No Cancellations

  • Final Sale Policy: Once an order is placed and confirmed, we do not offer any cancellations, refunds, or changes. All sales are final.

  • Order Confirmation: You will receive an email or SMS confirmation once your order has been successfully placed. Please review your order carefully, as it cannot be altered after confirmation.

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2. No Exchanges

  • Non-Exchangeable Products: We do not accept exchanges under any circumstances. We encourage you to double-check product details, sizes, and preferences before placing your order.

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3. Product Defects or Incorrect Orders

  • Defective or Damaged Goods: If you receive a defective or damaged product, please contact us within 48 hours of receiving the item. We will assess the issue on a case-by-case basis and may offer a replacement, repair, or other suitable resolution. We do not provide refunds for defective items; replacement will be offered if applicable.

  • Incorrect Orders: If we send you an incorrect item, please inform us within 48 hours of receipt. We may offer a replacement or resolve the issue in another appropriate manner.

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4. Shipping & Delivery

  • Shipping Fees: Shipping charges are non-refundable, even in the case of returns or cancellations due to defects or errors.

  • Shipping Delays: While we strive to fulfill orders promptly, we are not responsible for delays caused by third-party carriers (e.g., postal service or couriers).

  • Delivery Issues: If an order is not delivered within the expected time frame, please contact our support team for assistance. However, we are not responsible for delays caused by factors outside of our control.

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5. International Orders

  • Customs and Duties: For international shipments, the recipient is responsible for paying any customs duties, taxes, and fees that may apply upon entry into the destination country. These charges are not covered by SHIRRR Luxury Fashion Pvt. Ltd..

  • International Returns: As per our policy, we do not accept returns or cancellations for international orders unless the item is defective or incorrect.

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6. Order Cancellation by SHIRRR Luxury Fashion Pvt. Ltd.

  • Order Cancellation by Us: We reserve the right to cancel an order if the product is out of stock, if there is an issue with the payment processing, or for any other unforeseen reason. In such cases, we will notify you and offer a solution, such as a store credit or replacement product (if available).

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7. Product Availability

  • Availability of Products: While we make every effort to ensure product availability, we cannot guarantee that all items listed on the website are in stock at all times. If an item is out of stock after you place your order, we will notify you and provide you with the option of choosing an alternative item or receiving a store credit.

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8. Order Modifications

  • No Modifications After Order Confirmation: Once an order is confirmed, it cannot be modified. If you wish to change any details, such as the size, color, or shipping address, you must do so before confirming your order.

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9. Gift Cards

  • Non-Refundable: Gift cards purchased from SHIRRR Luxury Fashion Pvt. Ltd. are non-refundable and cannot be exchanged for cash. Any unused balance will remain on the gift card for future use.

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10. Customer Responsibility

  • Accuracy of Information: You are responsible for ensuring that all details provided, such as shipping address, contact information, and payment method, are accurate. We are not liable for any delays or issues caused by incorrect information.

  • Product Use: We are not responsible for any damage, loss, or injury caused by the use of our products. Please follow care instructions and handle products with care.

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11. Changes to This Policy

  • Policy Updates: SHIRRR Luxury Fashion Pvt. Ltd. reserves the right to update or modify this cancellation and refund policy at any time. Any changes will be posted on our website, and the updated policy will apply to all orders placed after the date of publication.

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12. Contact Information

  • Customer Support: If you have any questions, concerns, or require assistance, please feel free to contact our customer service team at:

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